How Do I Know My Payment Is Secure?

Your security is important to us.

All payments made on the Carvela Australia website are processed using secure, encrypted technology designed to protect your personal and payment information during transmission.

Depending on your payment method, additional verification checks may be required by your card issuer or payment provider to help prevent unauthorised transactions.

If you choose to use Shop Pay, your payment details are managed securely by Shop Pay, allowing for a faster and more convenient checkout experience on future purchases.

For your protection, we do not have access to your full payment card details.

We also take steps to help protect against fraudulent transactions and may carry out verification checks before processing an order.

For more information on how we collect, use and protect your information, please refer to our Privacy Policy.

If you have any questions about payment security, please contact our Customer Care team and we'll be happy to help.